Thursday, November 7, 2013

DELL 2335dn Multifunction Laser Printer


Product Description

Dell 2335DN Multifunction Printer 2335DN All-in-One Multifunction Printers


Product Details

  • Color: Black
  • Brand: Dell
  • Model: 2335dn
  • Dimensions: 20.00" h x 20.00" w x 16.00" l, 39.00 pounds

Features

  • Dell, Inc Multifunction Printer,2335DN,Dell Multifunction Printers,Multifunction Printers,Printers,Dell, Inc

Customer Reviews

Most helpful customer reviews

4 of 4 people found the following review helpful.
big noisy and slow
By JC
CONS:
generates a lot of heat (not energy efficient despite the energy star label)

very noisy even when idling (only quiets down when it goes into power save mode)

slow warm up (once it is ready it prints fast but it takes a long time to warm up and by the time it does, brother's laser printer has already dished out the same job elsewhere in the office due to no warm up phase and simpler user interface)

does not save settings despite the message "saving settings..."

unable to save scans on our domain server due to lack of security compatibility settings(technical support says that this is a "product limitation" and thus will not honor warranty for this issue), must save on local workstation then copied over...(thus does not meet my definition of a network printer/scanner)

must use high resolution for images to be copied legibly (slower than other copiers that copies legibly without high res setting)

bulky footprint (takes up a lot of desk space)

high yield toner does not last 6000 pages nor does low yield lasts 3000 pages (it will still print but only part of the paper is legible)

more expensive than brother (initial unit costs more, cost per page is more, more time spent trouble shooting, more time wasted by technical support, more down time during warranty replacement)

poor technical support (waste of time)

PROS:
prints duplex

compatible with 64-bit OS and 32-bit OS, xp, windows7, vista, etc.

handles large workloads well

no addition drum unit to replace, simply replace the entire machine when it is time

has USB interface

Other notes:
Jam rate is not significantly worse or better than brother
ADF is not significantly worse or better than brother

4 of 4 people found the following review helpful.
Great printer in theory, but too many internal issues.
By A G
The specs are great and we got it for a reasonable price originally (in 2008). It performed perfectly for about the first 8-9 months. Luckily we had an extra long warranty for what was to come. After those 9 months, we changed the printer approximately 5 times, that is not an exaggeration. Every single time we got a new printer, within 4 months we had to change it again for a new one through the warranty. Issues included jamming of envelopes, large black splotches on pages printed, unreadable print quality, jamming of paper, bad connectivity with computer... We did not abuse the printer or do anything to cause these issues. It was used normally in a small business. Our warranty has finally run out and we have just put up with the last issue of the "printing" dialogue not disappearing from the printer even after it has finished printing a job (we have to press cancel every time on the printer in order to begin the next job).

I agree with the positive reviews in saying that it is a great printer, but after long term use, I personally have had a terrible experience. Dell has been great with the warranty and has replaced it many times, but of course this is extremely annoying. Maybe you will get lucky and not have as many issues!

3 of 3 people found the following review helpful.
Dell Quit Working too soon
By joetnvolfan
Have had my Dell 2335dn for a little over two years. OK until recently when I started have frequent paper jams. Called Dell and at first the lady said they would send me a replacement. Then, she called back and left a short message on our answering machine that our product was out of warranty. Well, I knew that and never expected them to replace it but certainly was willing for them to do that when the lady said she was going to. So, I called back to see if someone could tell me how to stop the paper jams and the second lady said the best thing I could do was buy a new machine. I can assure Dell that I will not be buying a new Dell copier. Two years is not long enough for a machine to last.

See all 15 customer reviews...

No comments:

Post a Comment